The Maine Mall FAQs
GENERAL INFORMATION
The Maine Mall’s hours are Monday–Saturday: 10AM–7PM and Sunday: 11AM–6PM.
The Maine Mall’s phone number is 207.828.2063.
The Maine Mall’s address is 364 Maine Mall Road, South Portland, ME 04106.
To get to The Maine Mall, you should take exit 45.
The Maine Mall is located within the City of South Portland and is 10 minutes from the Portland Old Port.
The Maine Mall welcomes mall walkers and opens an hour early each day for them.
You can find job openings for The Maine Mall by visiting www.mainemall.com/en/jobs/.
Pets are not allowed at The Maine Mall only service animals are permitted.
Yes, backpacks are allowed at The Maine Mall.
The smoking policy at The Maine Mall requires you to be 30 ft away from all doors and windows, per Maine State Law.
Yes, scavenger hunts are allowed at The Maine Mall with Mall Management approval only.
Yes, you can find information about local attractions for The Maine Mall at https://visitmaine.com/places-to-go/greater-portland-casco-bay/south-portland/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at The Maine Mall are located in the food court and near Best Buy.
The family restrooms at The Maine Mall are located near Best Buy.
The Baby Care lounges at The Maine Mall are located near Best Buy.
At The Maine Mall, we have family restrooms available for nursing.
The general seating areas at The Maine Mall are located throughout the property.
SERVICES
Yes, The Maine Mall has a children’s play area called The Park, located in front of American Eagle.
Yes, the designated drop off or pick up location for rideshare at The Maine Mall is at the Bus Stop.
No, there is not a movie theater at The Maine Mall.
No, there is not a farmers market at The Maine Mall.
No, there is not a dog park at The Maine Mall.
No, there is not a carousel at The Maine Mall.
No, there are no electric scooters at The Maine Mall.
Yes, there are massage chairs at The Maine Mall located at the entrance to Round 1 (inside the mall), near the bathrooms located next to Best Buy, and next to the entrance next to Super Shoes.
Yes, gift wrapping services are available at The Maine Mall during our Wrap For A Reason event; the dates vary, but it is always located in Center Court.
Yes, curbside pickup is available at The Maine Mall for participating stores only; the mall curbside parking area is located near Carhartt.
No, there are no shuttle services at The Maine Mall.
The transportation schedules for The Maine Mall are located at the bus stop entrance, next to JCPenney.
Yes, The Maine Mall offers jump starts; please contact security at 207.774.1073.
The lost vehicle protocol at The Maine Mall is to contact security at 207.774.1073.
The towing protocol at The Maine Mall is that there is no overnight parking, and violators will be towed.
No, The Maine Mall does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at The Maine Mall.
STORES & DINING OPTIONS
Yes, there is outdoor dining at The Maine Mall; Jaffa Mediterranean Grill has outdoor seating available near the food court.
Yes, The Maine Mall has options for group dining, as Round 1 has event rooms available to reserve.
PARKING & VALET
Parking is free at The Maine Mall.
Yes, there is local parking at The Maine Mall in the Parking Lot.
No, valet parking is not available at The Maine Mall.
No, there are no electric car charging stations in The Maine Mall parking lots.
Yes, there is preferred family parking at The Maine Mall; two spots are reserved for “expecting mothers” and are located in front of Old Navy.
SECURITY
You can contact mall security at The Maine Mall by calling 207.774.1073; the office is located near the food court, next to Spencer’s.
The lost and found at The Maine Mall is located at the Security Office.
Yes, The Maine Mall offers safety escorts; please call or visit the security office at 207.774.1073.
No, The Maine Mall does not offer police assistance; please call 911.
Yes, The Maine Mall offers medical assistance as the Security Staff is first-aid and CPR certified.
AMENITIES
Yes, there are two free wheelchairs available to rent at The Maine Mall, which are first come, first serve at the Security Office.
Yes, single strollers are available to rent at The Maine Mall next to Super Shoes.
Yes, some of the soft seating areas at The Maine Mall have outlets for charging.
The ATMs at The Maine Mall are located in the food court and one at Garden Court.
No, there is no FedEx, UPS, or USPS drop off at The Maine Mall.
Yes, there are bike racks at The Maine Mall at the bus stop.
MALL FEEDBACK
The Maine Mall’s mall management office is located between Bath & Body Works and Garage at the end of the hall.
You can submit feedback about The Maine Mall by emailing maineadmin@ggp.com or calling 207.828.2063.